We will always do our very best to respond to your query within one business day. We also send e-newsletters each Thursday. If you are not receiving our weekly newsletter or responses to queries submitted via our contact form, please do the following:
1) check your junk/spam email folder (if found there, mark our emails as 'not junk'), and
2) in My Portal, ensure your Communication Preferences are switched on, and that the email address registered in Personal Details is correct.
