Use our frequently asked questions to help you find your way around the Australian Teacher Aide website and to learn more about our professional development for teacher aides, schools and training organisations.

Australian Teacher Aide Appreciation Week

When is Australian Teacher Aide Appreciation Week?

In 2022, Australian Teacher Aide Appreciation Week will be celebrated during the week, 29 August – 2 September. Closer to the event, Australian Teacher Aide will be sharing resources and ideas to help schools celebrate their education support staff and the significant contribution they make to student learning and wellbeing. 

Australian Teacher Aide of the Year Awards

When are nominations open for 2022 Australian Teacher Aide of the Year awards?

Nominations open 5 May 2022

Nominations close 30 June 2022

Finalists announced 18 August 2022

Winners announced 1 September 2022



How can I access a copy of my invoice?

To view or print a copy of your invoice, log into your ATA account, go to My Portal - My Account - Transactions

Joining ATA

How do I create a free subscriber account with ATA?

As an ATA subscriber, you will receive our weekly communications inluding our newsletter, TA Talk, invitations to live web events and access to some resources.

To create a subscriber account with ATA, follow these instructions.

How do I become an ATA Member?

As a member of ATA, you will receive invitations to all our live web events, have unlimited access to the resources in our professional development library (including webinar recordings) and be eligible to join our online community, MyPLC.

To become an ATA member, use these instructions.

If your school or training organisation already has a membership account with ATA, you should request to link to this membership account. Use these instructions to create your personal account and link to the school or training organisation membership.

How do I create a School or Training Organisation membership account with ATA?

Congratulations on making the commitment to support your team with professional development through an Australian Teacher Aide membership!

As members of ATA, you and your team will receive invitations to all our live web events, have unlimited access to the resources in our professional development library (including webinar recordings) and be eligible to join our online community, MyPLC.

To create a member account for your school or training organisation, use these instructions.

I have created an account however I have not received a welcome email with login details.

Thank you for subscribing to ATA! There could be a couple of reasons why you have not received a welcome email.

Firstly, very occasionally, our emails end up in people’s ‘junk’ or ‘spam’ folders. Please check to see if the email is there. If so, make sure you ‘whitelist’ our email address so that all future emails arrive without a problem.

Secondly, have you inputted your email address correctly during the sign up process? To test this, go to Member Login and select Request New Password. If your username is not recognised, then it is likely you have made an error when entering your email address at sign up. If this is the case, please create another account taking special care to enter your email address correctly.

If you require further assistance, please contact us.

Logging In to ATA

I have forgotten my login details. How can I gain access to the member portal?

If you have forgotten your login details, or you are logging in for the first time, you will need to request a new password to gain access to your member portal. 

1.     Select Member Login (top right hand corner of page)

2.     Select Request New Password

3.     When prompted, enter the email address you use currently to receive communication and notifications from ATA

4.     Check your inbox for an email from us.

5.     Use the link provided in the email to reset your password and gain access to your member portal, My Portal

If you don't get an email immediately, please check your junk folder as it may have landed there. If found in your junk folder, please mark the email as 'not junk'.

Membership – General

I am still linked to my previous school. How do I link to my current school?

Contact ATA and request to be de-linked from your previous school. Once you have received confirmation that you have been removed from your previous school, use the instructions below to request to link to your current school. 

  1. Log in to your ATA account
  2. Go to My Portal
  3. Select Search for Your School or RTO now 
  4. Use the search field to search for your current school
  5. Choose Request Link to school

The person responsible for approving staff to link to your school membership, will receive an email notification regarding the request. Once your request is approved, you will have full access to all our resources, again.

Where will I find my membership certificate?

We issue Membership certificates to fully paid members only. They are uploaded to the Certificates folder in your portal, following payment.

To view or download your certificate, log in to your ATA account and go to My Portal - My Content - Certificates.

How do I renew my membership?

Log in to your ATA account, and go to My Portal. Select My Account - Current Subscriptions and select Renew Subscription.

How much is membership?

You can view our plan options and pricing by selecting the Membership tab on our main menu.

What will I get access to when I become an ATA member?

Australian Teacher Aide members have access to a large range of professional development across multiple topic areas.

From February to November, members have the opportunity to attend at least one live web event per month plus they can access our Professional Development library consisting of over 80 resources, including live webinar recordings.

To get an idea of the type of PD our members have access to, you can view some of our Literacy resource previews here. We have previews in the Digital Skills and ICT interest group, as well.

Members also have the opportunity to network with peers, online, via our private teacher aide community, MyPLC. Our MyPLC members are located all over Australia and, collectively, have thousands of years experience!

If you want to view the bigger picture, our New Member Orientation video will give you a great overview of membership features and benefits.

Membership is for 12 months from date of joining.

When does my membership commence?

Membership commences from the date of joining and remains current for 12 months. For example, if you apply for a membership today, you will have full access to the member resources and live events until this time next year.

Which membership plan should I choose?

Our membership plans are customised for individuals, schools and training organisations. You can view our plan options by selecting the Membership tab on our main menu.

Am I eligible to join ATA?

You can join ATA if you are studying, working or seeking work as a teacher aide, a school leader looking for PD for your teacher aide team, an education support teacher or manager of an education support team in a training organisation, or a parent looking to learn more about supporting student learning. We have a range of membership plans for individuals, schools and training organisations.

Do you have any sample resources that I can view prior to purchasing membership?

We have a number of video previews which will provide you with a snapshot of some of our resources. Links to previews can be found on both the Literacy and Digital Skills and ICT pages, under the Professional Development tab.

Do you offer trial memberships?

We are confident in the quality of our resources. If, after joining ATA, you are not satisfied with our professional development, you can provide us with your feedback and request a refund. We honour all refund requests in the first 30 days of membership.

You may find our video previews useful to gauge the suitability of our professional development. Links to previews can be found on most Interest Group pages, under the Professional Development tab on our main menu.

I am a student studying Education Support; can I join ATA?

Of course. We have a special discounted membership plan just for education support students. To join, select Membership from the main menu, choose Teacher Aides and then select the Student Teacher Aide plan. You are eligible to use this plan for 12 months, after which time you can select a full teacher aide membership.

Membership - Schools and Training Organisations

How can schools best facilitate the use of ATA resources with TA teams?

When your school becomes a member of ATA, your teacher aides will create their own personal accounts (this is free) and then request to link to the school membership account. Once approved, your TAs will have full access to all the member resources. 

We explain this process, plus much more about how to find and use our resources, during a 30 minute phone orientation following membership payment.

How do I check which staff are linked to my school's or training organisation's account?

If you are the Business Administrator on your school or training organisation membership account, you can check which staff members have access to the account.

  1. Log in using the Member Login option at the top right hand corner of the ATA website
  2. Navigate to My Portal
  3. Under My Account, select Businesses

The names of the staff members who are linked to your account will appear here.

Please use the Remove Person feature if staff have left your school or organisation. 

How do I pay for my membership with ATA?

All memberships are paid annually. After you choose your membership plan and create your business account, an invoice will automatically be sent to you. You can pay online via our secure payment site using a credit card, or you can pay by EFT directly to our bank account.

How many staff can I link to my school membership account?

We believe in a whole-school approach and therefore, we allow you to link an unlimited number of teacher aides (and other staff) to your school membership account. This means contract and casual teacher aides have as much opportunity to access PD, as their full-time colleagues.

(N.B Training organisation membership plans prescribe staff limits)

Does a training organisation membership with ATA enable education support teachers to use the ATA resources for use in classroom or online delivery to students?

Thank you for considering ATA membership for your Education Support team. Our professional development resources are being widely used by training organisations for teacher professional development and industry currency purposes. If your teachers want to use our resources for delivery to students, a licence arrangement is required. If you would like to discuss this option, please use our Contact Us form to submit your inquiry.

Is there a ‘group’ membership option for a number of schools within our Dioceses or a region of schools?

Of course! These membership plans are customised and we would be happy to provide you with a quote. Please use our Contact Us form to submit your inquiry.

How do I link to my school or training organisation's membership?

Use these INSTRUCTIONS to link yourself to your school or training organisation's membership.

Once your supervisor approves your linking request, you will receive invitations to all our live web events, have unlimited access to the resources in our professional development library (including webinar recordings) and be eligible to join our online community, MyPLC.

Membership - Teacher Aides

How do I pay for my membership with ATA?

All memberships are paid annually. When you create your account and choose your membership plan, you will be prompted to pay online via our secure payment site, using  your credit or debit card.

I have an individual membership and my organisation has now taken out a corporate membership. How do I transfer from my existing individual membership to the corporate membership?

Well done on successfully advocating for your TA team and their need for ongoing PD that is customised and relevant to the support role.

You will need to go to our Membership page and select Search for Your Business Here and request to be linked to your school or organisation. Use these instructions to link to the school or training organisation membership. The administrator of the membership account, for example the TA Coordinator, will receive the request and has the permissions to approve it.


My Portal

My email address has changed. How do I update it on my account?

You can change your email details in My Portal, as follows:

  1. Log in to your ATA account using your original email address as your username. If you have forgotten your password, refer to the instructions in the relevant FAQ.
  2. Go to My Portal - My Account - Personal Details - Additional Details and update your email address.
  3. Save

Next time you log in, you may be required to reset your password.

What is a CSV file and how can I use it?

A CSV (comma separated values) file is a plain text file that contains a list of data. In My Portal, members can download a CSV file containing a list of all CPD Diary entries created. This report can be printed or saved in a document folder. We recommend the report be saved as an Excel worksheet, as opposed to a CSV file. This is a useful report to take to your supervisor when attending developing performance planning meetings. To download this report, go to My Portal - My Content - CPD Diary.

I'm logged in; what do I do now?

Once you are logged in, go to My Portal.  Complete the tasks in the light grey shaded panel at the top right. The prompts will vary, depending on what you have already completed. It might say, Create Additional Personal Data or Select Interest Groups.

If you are covered under a corporate membership, you will need to request to be linked to your organisation so that you can enjoy full member access to all our resources and events. You can request to be linked to your organisation by navigating to the Membership page and selecting Search For Your Business.

Professional Development

What is a CPD Diary?

The CPD Diary (Continuous Professional Development Diary) is a record of your completed professional development. This record is used by many schools as part of performance and development conversations. It is also used by training providers to assess your knowledge and understanding for RPL (Recognition of Prior Learning) eligibility. 

A CPD Diary is available in your member portal. You should create a diary entry after you complete any professional learning in our Professional Development library. Once you complete a diary entry, you are eligible to request a certificate. 

Please note, you do not need to complete a CPD entry for live web events you attend, as entries will automatically be created in your diary, and a certificate issued (generally within 10 working days). 

To locate your CPD diary go to My Portal - My Content - CPD Diary. 

How do I download a report of my CPD Diary entries?

Log in, go to My Portal - My Content - CPD Diary. Once on the Diary Entries page, select the small orange tab labeled CSV. We recommend you export the CSV report to an excel file. This is a useful report to take to your supervisor when attending developing performance planning meetings.

How do I get a certificate for professional development I have completed?

After attending a live web event, your event certificate will automatically appear in My Portal - My Content - Certificates.

If you have completed professional development from our Professional Development library, you can request a certificate using the following process:

  1. Create a CPD Diary entry in My Portal; include your evidence e.g worksheet or notes
  2. Use the Request Certificate form below the video to request your certificate
  3. Once the certificate is issued, you will be notified and you will be able to view or download it from your CPD Diary

It can take up to 10 working days for certificates to be issued.

*Remember to create your CPD Diary entry prior to requesting a certificate.

How do I use the writeable PDF worksheets?

Before you can type into a writable PDF worksheet, you will need to download the worksheet and save it to your computer files. Once saved, you will be able to complete the worksheet electronically.

Please note, you must have a PDF reader app such as Adobe Acrobat Reader DC on your computer.

Download step-by-step instructions for Windows or Mac.


Will I lose my CPD Diary records if I let my subscription lapse, or if I change membership type?

Your CPD Diary records will always remain on your ATA account. If your membership lapses, and you wish to continue access to your CPD Diary records, log in to your account, go to My Portal and renew your subscription. Do not create a new membership account. If you are transferring from an individual membership to a school or training organisation membership (or vice versa), provided you use the same account, all your CPD Diary records will remain accessible.

How many CPD points do I allocate myself?

When creating your CPD Diary entry, allocate one (1) CPD point per 1 hour of PD. Most of our resources, when working independently, will take no more than 1 hour to complete.

How do I create a CPD Diary entry?

When you attend a live webinar event, a CPD diary entry will automatically be created for you. The entry will appear in My Portal – My Content – CPD Diary within a few days of attending the event.

When you participate in a professional development activity from the ATA member site, you will need to manually create a CPD diary entry to record proof of completion. Creating a CPD diary entry is a simple, quick process, as follows:

  1. Login to the ATA site
  2. Navigate to My PortalMy ContentCPD Diary
  3. Select Add CPD Diary Entry
  4. Enter the CPD Activity Name (the name of the PD activity as it appears on the resource page)
  5. Allocate yourself one (1) CPD Point
  6. Enter a Description of the activity (suggestion: copy and paste the description from the resource page)
  7. Upload your completed worksheet or notes (required for verification purposes)
  8. Enter the Activity Completion Date
  9. Select Save
  10. If you require a certificate, please Contact Us

How do I get access to the professional development resources?

To access our professional development resources and exclusive member events, you will need to become an ATA member. Membership options are available under the Membership tab on the main menu.

Where can I find my certificates?

Log into your ATA account and navigate to My Portal. Your membership certificate and event certificates are in My Content - Certificates. If you have requested a certificate after completing professional development from our Professional Development library, your certificate will be uploaded to your CPD Diary. Select the activity title to view or download your certificate. Remember to create your CPD Diary entry prior to requesting a certificate.

Where do I find the professional development resources?

Our resources can be found by selecting the Professional Development tab on the Home Page. The professional development resource library includes all webinar recordings, and skills-based video programs. It is organised according to interest groups. Once you have selected your topic of interest, for example, Additional Needs, you will be able to view related resources by selecting the Related Resources tab (under the light grey panel).

If you know the name of the resource, you can also use the search function on the Home Page. Look for the magnifying glass icon in the right hand corner of the main menu.

Can regional / remote schools access ATA professional development?

Absolutely! We are a national professional learning organisation and because our professional development resources are all online, they are accessible to everyone, regardless of location. We also deliver live web events every month and host an online professional learning community, so teacher aides have an opportunity to connect with their peers all around Australia. Our members are from all over Australia, including many regional and remote areas.

Does ATA professional development align with the Australian Curriculum and use evidence based practices?

Yes! Our professional development is based on the Australian Curriculum and evidence based teaching and learning practices.

Live Web Events

How do I register for a live webinar event?

Webinar event registration is a quick 2-step process.  Both Step 1 and Step 2 must be completed to successfully join the live webinar.

Follow the steps below or view the video tutorial.

Complete both steps below to receive your unique webinar ‘join’ link, and be eligible for 1 CPD point and a Certificate of Completion following attendance at the event.

Step 1 

1.     Select Member Login (top right hand corner) and log in to your account

2.     Select Events (from the green main menu at the top of the Home page)

3.     Choose the event you want to register for and double click on the title to bring up the registration process

4.     Select Register and follow the prompts

5.     Go to Cart (top menu) to 'check out' and 'place order' to finalise Step 1.

Step 2 

1.     Go to your inbox and open the email from ATA. (If you cannot find this email, please check your 'junk' mail)

2.     Click on the link in the email 

3.     Enter your name and email address when prompted

4.     Check your inbox for your webinar ‘join’ link

5.     Use this link to join our webinar on the relevant day. (We will usually send you a reminder email with this link, one day and one hour prior to the webinar).

All events that you register for will show in My Portal – My Content - Events.

Any associated event resources, such as worksheets, will be uploaded prior to the event to My Portal – My Content – Event Resources. We recommend you check your portal prior to attending each webinar for any associated resources.

How many live events / webinars do you present over 12 months?

We present one live event, exclusively for members, every month from February through to November. We also present a number of community webinars where guest speakers present on a topic of their expertise.

Are the live web events recorded?

Yes, all our webinars are recorded and uploaded to the Professional Development library where they are accessible to members at any time.

We want to join a live web event from school. How do we do this?

We use Go To Webinar to deliver all our live web events. Go To Webinar is used world-wide and is considered one of the best quality systems for hosting online events. There is a possibility your school network will block this application. To ensure you can register and attend our live webinars from school, check the approval process with your Principal or IT team, and allow sufficient time for the webinar application to be made available on the school network.

Alternatively, if you have a personal device with data, you could use that too.





Working as a Teacher Aide

How do I become a teacher aide?

For information or tips on becoming a teacher aide please view this page : Becoming a Teacher Aide

What do I need to do to move to the next pay level?

Australian Teacher Aide is predominantly a professional learning organisation. However, we have created a page to help with some of the more frequently asked questions outside of our scope. We have workplace information, including links to certified agreements for most states and territories, which address pay levels and progression requirements. You can access this information on the page, Workplace Information.