FAQs

Use our frequently asked questions to help you find your way around the Australian Teacher Aide website and to learn more about our professional development for teacher aides, schools and training organisations.

Australian Teacher Aide Appreciation Week

When is Australian Teacher Aide Appreciation Week?

Next year, 2020, Australian Teacher Aide Appreciation Week is 31st August - 4th September. Make sure you check out our website closer to the time as we always include resources to support schools in their celebrations.

Billing

How can I access a copy of my invoice?

To view or print a copy of your invoice, log into your ATA account, go to My Portal - My Account - Transactions

Joining ATA

How do I create a free subscriber account with ATA?

As an ATA subscriber, you will receive our weekly communications inluding our newsletter, TA Talk, invitations to live web events and access to some resources.

To create a subscriber account with ATA, follow these instructions.

How do I become an ATA Member?

As a member of ATA, you will receive invitations to all our live web events, have unlimited access to the resources in our professional development library (including webinar recordings) and be eligible to join our online community, MyPLC.

To become an ATA member, use these instructions.

If your school or training organisation already has a membership account with ATA, you should request to link to this membership account. Use these instructions to create your personal account and link to the school or training organisation membership.

How do I create a School or Training Organisation membership account with ATA?

Congratulations on making the commitment to support your team with professional development through an Australian Teacher Aide membership!

As members of ATA, you and your team will receive invitations to all our live web events, have unlimited access to the resources in our professional development library (including webinar recordings) and be eligible to join our online community, MyPLC.

To create a member account for your school or training organisation, use these instructions.

I have created an account however I have not received a welcome email with login details.

Thank you for subscribing to ATA! There could be a couple of reasons why you have not received a welcome email. Firstly, very occasionally, our emails end up in people’s ‘junk’ or ‘spam’ folders. Please check to see if it is there. If it is there, make sure you ‘whitelist’ our email address so that all future emails arrive without a problem.

Secondly, have you inputted your email address correctly? If you think this might be the issue, try creating your account again taking care to use the correct address.

If neither of the above suggestions are relevant, use the instructions in this FAQ to reset your password and log in.

Logging In to ATA

I have forgotten my login details. How can I gain access to the member portal?

If you have forgotten your login details, or you are logging in for the first time, you will need to request a new password to gain access to your member portal. 

1.     Select Member Login (top right hand corner of page)

2.     Select Request New Password

3.     When prompted, enter the email address you use currently to receive communication and notifications from ATA

4.     Check your inbox for an email from us.

5.     Use the link provided in the email to reset your password and gain access to your member portal, My Portal

If you don't get an email immediately, please check your junk folder as it may have landed there. If found in your junk folder, please mark the email as 'not junk'.

Membership – General

How much is membership?

You can view our plan options and pricing by selecting the Membership tab on our main menu.

What will I get access to when I become an ATA member?

Australian Teacher Aide members have access to a large range of professional development across multiple topic areas.

From February to November, members have the opportunity to attend at least one live web event per month plus they can access our Professional Development library consisting of over 80 resources, including live webinar recordings.

To get an idea of the type of PD our members have access to, you can view some of our Literacy resource previews here. We have previews in the Digital Skills and ICT interest group, as well.

Members also have the opportunity to network with peers, online, via our private teacher aide community, MyPLC. Our MyPLC members are located all over Australia and, collectively, have thousands of years experience!

If you want to view the bigger picture, our New Member Orientation video will give you a great overview of membership features and benefits.

Membership is for 12 months from date of joining.

When does my membership commence?

Membership commences from the date of joining and remains current for 12 months. For example, if you apply for a membership today, you will have full access to the member resources and live events until this time next year.

Which membership plan should I choose?

Our membership plans are customised for individuals, schools and training organisations. You can view our plan options by selecting the Membership tab on our main menu.

Am I eligible to join ATA?

You can join ATA if you are studying, working or seeking work as a teacher aide, a school leader looking for PD for your teacher aide team, an education support teacher or manager of an education support team in a training organisation, or a parent looking to learn more about supporting student learning. We have a range of membership plans for individuals, schools and training organisations.

Do you have any sample resources that I can view prior to purchasing membership?

We have a number of video previews which will provide you with a snapshot of some of our resources. Links to previews can be found on both the Literacy and Digital Skills and ICT pages, under the Professional Development tab.

Do you offer trial memberships?

We are confident in the quality of our resources. If, after joining ATA, you are not satisfied with our professional development, you can provide us with your feedback and request a refund. We honour all refund requests in the first 30 days of membership.

You may find our video previews useful to gauge the suitability of our professional development. Links to previews can be found on both the Literacy and Digital Skills and ICT pages, under the Professional Development tab on our main menu.

I am a student studying Education Support; can I join ATA?

Of course. We have a special discounted membership plan just for education support students. To join, select Membership from the main menu, choose Teacher Aides and then select the Student Teacher Aide plan. You are eligible to use this plan for 12 months, after which time you can select a full teacher aide membership.

Membership - Schools and Training Organisations

How can schools best facilitate the use of ATA resources with TA teams?

When your school becomes a member of ATA, your teacher aides will create their own personal accounts (this is free) and then request to link to the school membership account. Once approved, your TAs will have full access to all the member resources. 

We explain this process, plus much more about how to find and use our resources, during a 30 minute phone orientation following membership payment.

How do I check which staff are linked to my school's or training organisation's account?

If you are the Business Administrator on your school or training organisation membership account, you can check which staff members have access to the account.

  1. Log in using the Member Login option at the top right hand corner of the ATA website
  2. Navigate to My Portal
  3. Under My Account, select Businesses

The names of the staff members who are linked to your account will appear here.

Please Contact Us if you have staff members who need to be removed from your school or organisation’s account. 

How do I pay for my membership with ATA?

All memberships are paid annually. After you choose your membership plan and create your business account, an invoice will automatically be sent to you. You can pay online via our secure payment site using a credit card, or you can pay by EFT directly to our bank account.

How many staff can I link to my school membership account?

We believe in a whole-school approach and therefore, we allow you to link an unlimited number of teacher aides (and other staff) to your school membership account. This means contract and casual teacher aides have as much opportunity to access PD, as their full-time colleagues.

(N.B Training organisation membership plans prescribe staff limits)

Does a training organisation membership with ATA enable education support teachers to use the ATA resources for use in classroom or online delivery to students?

Thank you for considering ATA membership for your Education Support team. Our professional development resources are being widely used by training organisations for teacher professional development and industry currency purposes. If your teachers want to use our resources for delivery to students, a licence arrangement is required. If you would like to discuss this option, please use our Contact Us form to submit your inquiry.

Is there a ‘group’ membership option for a number of schools within our Dioceses or a region of schools?

Of course! These membership plans are customised and we would be happy to provide you with a quote. Please use our Contact Us form to submit your inquiry.

My school or training organisation has a membership with ATA. How can I link myself to this membership?

Use these INSTRUCTIONS to link yourself to your school or training organisation's membership.

Once your supervisor approves your linking request, you will receive invitations to all our live web events, have unlimited access to the resources in our professional development library (including webinar recordings) and be eligible to join our online community, MyPLC.

Membership - Teacher Aides

How do I pay for my membership with ATA?

All memberships are paid annually. When you create your account and choose your membership plan, you will be prompted to pay online via our secure payment site, using  your credit or debit card.

I have an individual membership and my organisation has now taken out a corporate membership. How do I transfer from my existing individual membership to the corporate membership?

Well done on successfully advocating for your TA team and their need for ongoing PD that is customised and relevant to the support role.

You will need to go to our Membership page and select Search for Your Business Here and request to be linked to your school or organisation. Use these instructions to link to the school or training organisation membership. The administrator of the membership account, for example the TA Coordinator, will receive the request and has the permissions to approve it.

 

My Portal

What is a CSV file and how can I use it?

A CSV (comma separated values) file is a plain text file that contains a list of data. In My Portal, members can download a CSV file containing a list of all CPD Diary entries created. This report can be printed or saved in a document folder. We recommend the report be saved as an Excel worksheet, as opposed to a CSV file. This is a useful report to take to your supervisor when attending developing performance planning meetings. To download this report, go to My Portal - My Content - CPD Diary.

I'm logged in; what do I do now?

Once you are logged in, go to My Portal.  Complete the tasks in the light grey shaded panel at the top right. The prompts will vary, depending on what you have already completed. It might say, Create Additional Personal Data or Select Interest Groups.

If you are covered under a corporate membership, you will need to request to be linked to your organisation so that you can enjoy full member access to all our resources and events. You can request to be linked to your organisation by navigating to the Membership page and selecting Search For Your Business.

Professional Development

How do I create a CPD Diary entry?

When you attend a live webinar event, a CPD diary entry will automatically be created for you. The entry will appear in My Portal – My Content – CPD Diary within a few days of attending the event.

When you participate in a professional development activity from the ATA member site, you will need to manually create a CPD diary entry to record proof of completion. Creating a CPD diary entry is a simple, quick process, as follows:

  1. Login to the ATA site
  2. Navigate to My PortalMy ContentCPD Diary
  3. Select Add CPD Diary Entry
  4. Enter the CPD Activity Name (the name of the PD activity)
  5. Allocate yourself one (1) CPD Point
  6. Enter a Description of the activity: e.g. Webinar
  7. Upload your completed worksheet or notes (required for verification purposes)
  8. Enter the Activity Completion Date
  9. Select Save
  10. If you require a certificate, please Contact Us

How do I get access to the professional development resources?

To access our professional development resources and exclusive member events, you will need to become an ATA member. Membership options are available under the Membership tab on the main menu.

Where can I find my certificates?

Log into your ATA account and navigate to My Portal. Your membership certificate and event certificates are in My Content - Certificates. If you have requested a certificate after completing professional development from our Professional Development library, your certificate will be uploaded to your CPD Diary. Select the activity title to view or download your certificate. Remember to create your CPD Diary entry prior to requesting a certificate.

Where do I find the professional development resources?

Our resources can be found by selecting the Professional Development tab on the Home Page. The professional development resource library includes all webinar recordings, and skills-based video programs. It is organised according to interest groups. Once you have selected your topic of interest, for example, Additional Needs, you will be able to view related resources by selecting the Related Resources tab (under the light grey panel).

If you know the name of the resource, you can also use the search function on the Home Page. Look for the magnifying glass icon in the right hand corner of the main menu.

Can regional / remote schools access ATA professional development?

Absolutely! We are a national professional learning organisation and because our professional development resources are all online, they are accessible to everyone, regardless of location. We also deliver live web events every month and host an online professional learning community, so teacher aides have an opportunity to connect with their peers all around Australia. Our members are from all over Australia, including many regional and remote areas.

Does ATA professional development align with the Australian Curriculum and use evidence based practices?

Yes! Our professional development is based on the Australian Curriculum and evidence based teaching and learning practices.

Live Web Events

How do I register for a live webinar event?

Webinar event registration is a quick 2-step process.  Both Step 1 and Step 2 must be completed to successfully join the live webinar.

Follow the steps below or view the video tutorial.

Step 1: Complete this step to achieve 1 CPD point and a Certificate of Completion when you attend our live webinar event.

1.     Select Member Login (top right hand corner) and log in to your account

2.     Select Events (from the green main menu at the top of the Home page)

3.     Choose the event you want to register for and double click on the title to bring up the registration process

4.     Select Register and follow the prompts

5.     Go to Cart (top menu) to 'check out' and 'place order' to finalise Step 1.

Step 2: Complete this step to receive your unique webinar ‘join’ link, required to join our live webinar event.

1.     Go to your inbox and open the email from ATA. (If you cannot find this email, please check your 'junk' mail)

2.     Click on the link in the email 

3.     Enter your name and email address when prompted

4.     Check your inbox for your webinar ‘join’ link

5.     Use this link to join our webinar on the relevant day. (We will usually send you a reminder email with this link, one day and one hour prior to the webinar).

All events that you register for will show in My Portal – My Content - Events.

Any associated event resources, such as worksheets, will be uploaded prior to the event to My Portal – My Content – Event Resources. We recommend you check your portal prior to attending each webinar for any associated resources.

How many live events / webinars do you present over 12 months?

We present one live event, exclusively for members, every month from February through to November. We also present a number of community webinars where guest speakers present on a topic of their expertise.

Are the live web events recorded?

Yes, all our webinars are recorded and uploaded to the Professional Development library where they are accessible to members at any time.

We want to join a live webinar session from school. How do we do this?

Go To Meeting is used world-wide and is considered one of the best quality systems for hosting online events. We use Go To Meeting to run all live webinars. Your school network may be blocking this application. To ensure you can register and attend our live webinars from school, check the approval process with your Principal or IT team, and allow sufficient time for the webinar application to be made available on the school network

Alternatively, if you have a personal device with data, you could use that too.

 

 

 

Working as a Teacher Aide

How do I become a teacher aide?

For information or tips on becoming a teacher aide please view this page : Becoming a Teacher Aide

What do I need to do to move to the next pay level?

Australian Teacher Aide is predominantly a professional learning organisation. However, we have created a page to help with some of the more frequently asked questions outside of our scope. We have workplace information, including links to certified agreements for most states and territories, which address pay levels and progression requirements. You can access this information on the page, Workplace Information.

What qualifications do I need to work as a teacher aide?

Currently there are no mandated qualifications required to become a teacher aide in Australia. If you are planning on doing further study, the relevant qualifications are Certificate III and Certificate IV in Education Support. You can find out more about the Education Support Qualifications on our website.