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What members learned from this tutorial
To show the student I'm listening and I care about what they have to say, I need to use positive paralanguage (body language), paraphrase (restate their words) and change my attitude to what they're saying by not giving advice, judging, finishing their sentences or interrupting. - Ella

How important non-verbal indicators are to listening and therefore I need to be more aware of these when interacting with students. - Joanne

That I need to ask more questions to clarify what the speaker is saying. - Kylie